Refund policy
At Haibat Luxury, we take pride in delivering premium fragrances crafted to the highest standard. Please read our refund policy carefully before placing your order.
All Sales Are Final Due to the nature of fragrance products and hygiene standards, all sales are final. We do not accept returns or exchanges on opened or used products.
Damaged or Defective Items If your order arrives damaged or defective, please contact us within 48 hours of delivery at haibatsherwani@gmail.com with:
- Your order number
- Clear photos of the damaged item and packaging
We will review your claim and, if approved, offer a replacement or store credit at our discretion.
Cash on Delivery (COD) COD orders are non-refundable once delivered and accepted. If you refuse delivery without a valid reason, you may be restricted from future COD orders.
EasyPaisa & JazzCash Refunds for EasyPaisa and JazzCash payments, where applicable, will be processed back to the original account within 7-10 business days of approval.
Order Cancellations Orders may be cancelled within 12 hours of placement by contacting us at haibatsherwani@gmail.com or WhatsApp at 03157011743. Once dispatched, cancellations are not possible.
Contact Us For any queries, reach us at haibatsherwani@gmail.com or WhatsApp us at 03157011743.